Refund Policy

The entire order of macwaretools.com will be processed throughout a secure socket layer connection. All of the information entered by users is encrypted using the 128 Bit SSL protocol and it is transmitted to the receiver through a secure connection. The data can only in a readable form so safe shopping is guaranteed with us. We are confident that our software is the best compared to any other software available in the online market. So, we provide 30 days money back guarantee policy.

Few Guidelines Regarding Refund Policy

The customer has right to request a refund for the products or software of MacWareTools within 30 days of the date of purchase. But, any misinterpretation by the client related to data as a part of promoting software is not our responsibility. The refund task will be accomplished only when the “Letter of Destruction” signed by a customer is received by us through email.

If any of the following things occur, the refund request will be marked as invalid and we are not responsible for this:

• Unknown interruptions occur in communication or downloading procedure
• By mistake purchased and now you want to uninstall it from the system
• If the system is unable to meet the basic necessities to run the software
• If you used the software for the work & you don’t need it anymore
• Any lost or misdirected email messages related to the product
• If any delay occurs because of the unforeseen or uncontrolled factor
• Email application marked Electronic message as a SPAM
• If activation mail is bound because of some mysterious reasons
• Software does not support operating system of your machine
• If license processing delay due to occurrence of weekend

Where We Use Collected Information

A client refund request will be started instantly if it matches any of the mentioned below condition:

• If the functionality of full version is not similar to the demo edition
• If our support executive unable to resolve your issues related to product

If the full licensed version of our product has some problem and it does not work properly, then we will provide a solution for that. For this, you have to contact with our support team. They will analyze and study the issues related to software and provide you a suitable solution to fix the issues. In case, our technical experts unable to resolve the trouble and it still exist, then we provide you 100% refund guarantee. We will repay you the amount that you have invested while purchasing the software. This amount will be determined according to the task and problems solved by our software.