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Gmail Account Not Working on Mac? Use Top Three Solutions

Published By Chirag Arora
Approved By Anuraag Singh
Published On November 23rd, 2023
Reading Time 8 Minutes Reading
Gmail Not Working on Mac Mail

Gmail and Apple Mail are two giants of technology and when they come together, they are expected to provide you with a perfect product. However, recently some Mac Mail users reported encountering errors like “Gmail Account not working on Mac”. If I say more clearly, many users were not able to authenticate their Gmail account in Apple Mail.

To clear the issue, let’s take a look at a real-time user query-

Now, if you are also facing this issue in your Mac machine, and keen on finding the right solution to fix it, then you have landed on the right page. Here in this blog, we are going to discuss the best solution to fix the issue of Gmail not working on Mac Mail. But before turning to technology, let’s understand why this happens.

Reasons for Gmail Account Not Working on Mac Mail

If we talk about the reasons, there are numerous reasons why Gmail not working on Mac, and you cannot fix them all in a single go. But knowing these reasons would help you to solve them accordingly. So here is the list:

  • Email Server Issues:  Sometimes this type of error happens due to a server issue. So ensure all the servers are working fine on your Mac machine.
  • Poor Internet Connection:   We know that Gmail is a web-based email service so it needs good Internet connectivity. So, if you are facing a Gmail account not working on Mac Mail issues, check for a stable and good network connection first.
  • Enable IMAP Settings in Gmail: To sync Gmail account in any other email client, first you have to enable or turn on the IMAP settings in Gmail; otherwise, you will not be able to sync your Gmail account.
  • Update the Applications: Most of the time, we are using outdated applications and due to bugs and errors, we have to face this type of issue. So, make sure to update the applications to successfully sync email client applications.

Manual Solution When Gmail Account Not Working on Mac

Let’s now discuss some manual methods and tricks that will help you to resolve the Apple mail not syncing with Gmail issue.

Method 1: Update the Mac OS Version

There are lots of users using the outdated Mac Mail. We know that an updated version is always better than the previous one because, in an updated version, they try to fix all the issues. Before doing anything else first, check for the update, and if an update is available so you can easily resolve to Gmail not working on Mac, then simply update your Mac Mail. To do this, follow the below steps:

  1. Go to Apple, and then to System Preference for updating Mac operating machine version.
  2. After that, choose the Software Update option.
  3. Now, wait for the new update search.

Method 2: Change Gmail Security Settings

It might be possible that your IMAP settings are not enabled in your Gmail account. Solving them can help you fix the Gmail not working on Mac Mail issue. To do this, follow these steps:

  1. Open this URL https://mail.google.com/.
  2. Click Settings in the top right and then see all settings.
  3. After that, click the Forwarding >> POP/IMAP tab.
  4. From the IMAP access section, choose Enable IMAP.
  5. At last, click the Save Changes button to resolve this error on your Mac machine.

Method 3: Delete the Account and Setup Again Manually

If after performing the above manual methods, still Mac mail not working, then you can try this method. Here, you first have to remove the account. Once the account is removed from the Apple Mail, then set up the same account again with the mail. This method will permanently eliminate all the traces of the account configuration. If you are worried about the Gmail messages and mailbox data, then no need to worry. All your Gmail data and emails will be safe on your Mac machine.

Gmail Account Not Working on Mac Mail – Use Alternative Way 

If you don’t have that much time to do this manual method, and if you think that removing the Gmail account would affect your data and other mailbox items, then, before deleting your account, you can create a backup or or save Gmail emails on computer.

So, for this task, you can try Mac Gmail Backup Tool. This solution will give you an option to save all your Gmail emails in MBOX. So if you are facing Gmail not working on the Mac Mail issue, then you can simply import this file to Apple Mail. By this way, you will exporting Gmail emails to Apple mail easily.

In fact, the tool also gives you the option to export Gmail data into PST, MSG, EML, EMLX, PDF, etc. This advanced software is capable of backing up every single email message from your Gmail. It even keeps the process secure without losing a single bit of Gmail data. For a trial, you can try out the free demo version of the tool which backs up the first 100 emails for free.

Step-by-Step Guide to Using the Advanced Software to Resolve Gmail Account Not Working on Mac issue

First of all, download the software on your Mac machine of any latest or earlier version. After downloading, run the tool and follow the steps:

  • Enter your Gmail active account credentials, and tap the Login button from the interface.

Gmail Not Working on Mac Mail

  • Secondly, choose MBOX file format from the Select Export Type section to move further.

choose file

  • Now, you can choose any destination path to save the file containing your Gmail emails along with attachments.

Gmail Not Working on Mac Mail

  • Lastly, tap on the Start Backup button to begin the process to fix Gmail not working on Mac Mail process.

Gmail Not Working on Mac Mail

Import Gmail Email Output File into Apple Mail

As a result, you have the file containing all Gmail emails and their attachments on your Mac machine. Now, you can either import it to access all emails in Mac mail or just keep it as a copy on desktop. To access them into your Apple mail account, just follow these steps:

  1. Open Apple Mail on your Mac machine and then click on the File option.
  2. Now, select the Import Mailboxes option from the initial screen. In the Import data from > Files in MBOX format option > Continue.
  3.  After that, navigate to the location where you have stored your file containing all the exported Gmail emails. Here, just select the file and then click the Choose button.
  4. The import process will begin on your Mac-based computer. Click the Done button to get your Gmail account emails into Apple Mail from the prompt message.

So, now you can view and open your all Gmail emails in Mac Mail by clicking the Import Folder. And able to resolve the Gmail account not working on Mac issue.

Wrapping Up

In this blog, we have discussed free solutions to fix one of the most common issues faced by Mac users, i.e., the Gmail account not working on Mac Mail. As manual methods are time-consuming as well as need technical expertise, we have also suggested an alternative way to open Gmail emails in Apple Mail on your Mac machine. So now, it is up to you to choose the right solution for yourself and make the best out of it.


Que. How can I back up Gmail emails with attachments on my Mac system?
Ans. Steps to backup attachments from your Gmail account are given below:
Step 1: Download the Gmail Backup tool for Mac OS.
Step 2: Enter credentials to the Gmail Backup.
Step 3: Select the Export Format according to your choice.
Step 4: Click on Start Backup to begin the Gmail Emails Backup process.

Que. Can I back up Gmail emails on Mac OS 10.11?
Ans. Yes, this tool can back up software-supported OS X 10.8, 10.9, 10.10, 10.11, 10.12, 10.13, 10.14, 10.15, 11.0, & 12.0.

Que. Is this software anti-virus blocking the software export process?
Ans. Yes, you need to disable anti-virus from anti-virus settings.

Que. How many Gmail Emails with Attachments can be backed up for free?
Ans. You can back up the first 100 emails for free. For additional features, you need to buy the full version of this tool.